Last Updated: October 1, 2025
This Privacy Policy describes how we collect, use, process, and protect your information when you use the Totora mobile application (hereinafter referred to as "the App").
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
- Personal Information: When you register for an account or contact us, we may collect certain information that can identify you, such as:
- Email address (for account creation and receiving important notifications).
- Your child's nickname and age (used to personalize story content and ensure age-appropriateness).
- Usage Data: We may automatically collect information about how you use the App, such as:
- Generated Story Content: We process the inspiration you input, and the characters and themes you select to generate AI stories in real-time. This content may be temporarily stored to enable features like "regenerate" or "save history".
- Device Information: Such as device type, operating system version, and unique device identifiers.
- Usage Logs: Such as features accessed, session duration, and crash reports.
- Offline Functionality: To provide offline story generation, some AI models and data are stored locally on your device. In this mode, your input information (e.g., story inspiration) is processed solely on your device and is not sent to our servers.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the App and its AI features.
- To personalize your experience, such as generating stories suited to your child's age and interests.
- To improve and optimize the App by analyzing usage trends.
- To communicate with you via the contact information you provide, e.g., to send service-related notices or respond to your inquiries.
- To detect and prevent fraud and abuse.
3. Sharing and Disclosure of Information
We do not sell your personal information to third parties. We only share your information under the following circumstances:
- With Your Consent: We will share information with third parties when we have your explicit consent to do so.
- For Legal Compliance: If we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
- Service Providers: We may employ third-party companies or individuals (e.g., cloud hosting providers, data analytics services) bound by confidentiality agreements to assist in operating our service. These third parties may access your information only to perform specific tasks on our behalf and are obligated not to use or disclose it for other purposes.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset. We will provide notice, and the transferred information will become subject to the privacy policy of the successor entity.